Help Centre — All Questions Answered

CT99 FAQ – Your Questions Answered About Gaming

Whether you are new to CT99 or a regular player, this page covers everything — account setup, PKR deposits via JazzCash and Easypaisa, bonus rules, PSL betting, slot games, withdrawals and responsible gaming. Find your answer below.

40+
Common questions answered in full on this page
24/7
Live chat support available if you still need help
PKR
All balances, deposits and withdrawals settled in rupees
<2min
Average time to find an answer using this FAQ page
Account & Registration

Creating a CT99 account takes under two minutes. Head to the Register page, enter your Pakistani mobile number, choose a username and set a strong password. Your account is activated immediately and you can make your first PKR deposit straight away. Make sure all details you provide are accurate — your mobile number is used for account verification and security checks.

No — CT99 strictly allows one account per person. Creating duplicate accounts is a breach of our Terms & Conditions and will result in the suspension of all accounts associated with you, along with forfeiture of any balance. If you have accidentally created two accounts or cannot access your original account, contact live chat support immediately before creating a new one.

Go to the Login page and enter your registered mobile number or username and your password. If you are logging in on the CT99 app, fingerprint and face unlock are supported on compatible Android and iOS devices for faster access. If you have forgotten your password, use the forgot password option on the login screen.

On the login page, select the forgot password option and follow the on-screen steps. You will receive a verification code on your registered mobile number to confirm your identity. After verification, you can set a new password immediately. If you no longer have access to your registered number, contact CT99 live chat support for assisted account recovery.

You must be 18 years of age or older to register and play on CT99. By creating an account, you confirm that you meet this age requirement. CT99 is strictly for adults only and we take this policy seriously. Accounts found to belong to underage users will be permanently closed and any balance forfeited.

After logging in, navigate to your account profile section to update your display name, email address and notification preferences. Changes to your registered mobile number require identity verification via live chat support to prevent unauthorised changes. Always keep your account details up to date to avoid any disruption to your deposits, withdrawals or verification steps.
Deposits & Payments

CT99 supports a wide range of PKR payment methods designed specifically for Pakistani players. You can deposit using JazzCash, Easypaisa, Raast, direct bank transfer and major debit or credit cards. Mobile wallets are processed instantly in most cases. All transactions are settled in Pakistani Rupees — there is no currency conversion and no hidden fees on deposits.

Log in to your CT99 account and go to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR and confirm the transaction using your JazzCash mobile PIN. The funds are credited to your CT99 balance almost instantly. Make sure your JazzCash account is active and has sufficient funds before initiating the deposit.

The process is the same as JazzCash — log in, open the Deposit section, select Easypaisa, enter your PKR amount and confirm with your Easypaisa PIN. Transactions are typically processed within seconds. If your Easypaisa deposit shows as pending for more than five minutes, check your wallet history first. If the funds have left your Easypaisa account but have not appeared on CT99, contact support with your transaction reference number.

Yes, CT99 has a minimum deposit threshold which varies slightly by payment method. For JazzCash and Easypaisa, the minimum is typically a small PKR amount that is visible at the time of your deposit. Bank transfers and card deposits may have slightly higher minimums. The exact figures are always shown in the deposit section of your account before you confirm any transaction.

First, check your JazzCash or Easypaisa transaction history to confirm the payment went through on your end. If the deduction appears in your wallet but the CT99 balance has not updated after ten minutes, contact CT99 live chat support. Have your transaction ID or screenshot ready — this helps the support team locate and credit your deposit quickly. Most delayed deposits are resolved within minutes once the reference number is provided.
Withdrawals

Log in to your account and go to the Withdrawal section. Select your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the PKR amount you wish to withdraw and confirm. Withdrawals to JazzCash and Easypaisa are typically processed within minutes during normal operating hours. Bank transfers may take one to two business days depending on your bank.

Yes, both minimum and maximum withdrawal limits apply and vary by payment method. These figures are displayed clearly in the withdrawal section of your account before you submit a request. If you need to withdraw a large amount that exceeds the standard daily limit, contact live chat support — larger withdrawals can often be arranged with prior notification.

Common reasons for a withdrawal delay or decline include an incomplete account verification, an active bonus wagering requirement that has not yet been met, or a withdrawal amount below the minimum threshold. Check your account status and any active bonus terms first. If everything looks clear on your end but the withdrawal is still pending after the stated processing time, contact live chat support with your withdrawal reference number.

For routine withdrawals to your registered JazzCash or Easypaisa number, basic mobile verification is typically sufficient. For larger withdrawal amounts or bank transfer requests, CT99 may request a brief identity confirmation step. This is a standard security measure to protect your funds and prevent unauthorised withdrawals. The process is straightforward and is usually completed within a few minutes via live chat.
Bonuses & Promotions

CT99 offers a welcome bonus to newly registered players on their first qualifying deposit in PKR. The exact offer and percentage match are displayed on the Promotions page. To claim the bonus, register a new account, make a qualifying deposit and the bonus is applied automatically. Make sure to read the wagering requirements before claiming — bonus funds cannot be withdrawn directly and must meet the stated playthrough conditions.

A wagering requirement — sometimes called a playthrough requirement — means you need to wager a certain multiple of your bonus amount before the bonus balance can be converted to withdrawable cash. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place PKR 10,000 in qualifying bets before you can withdraw any winnings from that bonus. The specific multiplier for each offer is listed clearly on the Promotions page.

Yes — CT99 regularly runs reload bonuses, seasonal campaigns tied to PSL and T20 cricket fixtures, Eid special offers and loyalty rewards for active players. Check the Promotions page after every login to stay updated. Promotions are updated frequently and some are time-limited, so it pays to check in regularly rather than waiting for a notification.

In most cases, once a bonus has been applied and you have started playing with it, it cannot be cancelled without forfeiting any associated winnings. If a bonus has been applied to your account but you have not yet placed any bets, contact live chat support and they may be able to remove it at their discretion. Always read the full bonus terms on the Promotions page before opting in.
Games — Slots, Fish Games & Live Casino

CT99 offers a broad library of games including Slot Games, Fish Games, Live Casino tables (Baccarat, Roulette, Blackjack), Crash Games and a Sports Betting section. You can browse everything from the Game Lobby. New titles are added regularly so the library keeps expanding.

CT99 slot games use certified Random Number Generator (RNG) technology which ensures every spin outcome is completely random and independent of previous results. The RNG cannot be influenced by the platform or by players. The Return to Player (RTP) percentage for each slot title is available in the game information section — this tells you the theoretical long-term payout rate for that particular game.

Fish Games are arcade-style shooting games where players aim cannons at fish and sea creatures moving across the screen. Each creature has a different point value and you win PKR based on what you catch. Ammunition costs a small amount per shot. Higher-value creatures are harder to hit but pay out more. Fish Games are popular with Pakistani players because they are skill-influenced, visually engaging and available in multiple stake levels.

Yes — all CT99 games are optimised for mobile. You can play directly through your mobile browser on Android or iOS without any downloads required. For the best mobile gaming experience, download the CT99 app from the Download page. The app is lighter, loads faster and supports push notifications for bonus alerts and game updates.
Sports Betting — Cricket, PSL & More

Yes — cricket is one of the most popular betting categories on CT99. You can bet on Pakistan Super League (PSL) fixtures, international T20 matches, ODIs and Test cricket. The Bet section covers match winner markets, over/under totals, top batsman, top wicket-taker, live in-play betting and more. Markets open well before each match and live odds update ball by ball during the game.

In addition to cricket, CT99's sportsbook covers football leagues, international tournaments, esports competitions and other popular sports. The full range of available markets is visible in the Bet section once you are logged in. New markets and competitions are added regularly based on the sporting calendar.

In-play betting allows you to place bets on a match that is already in progress. Odds on CT99 update in real time based on the live score, wickets, run rate and other match events. You can bet on the next wicket, next over runs, current partnership and many other live markets. In-play markets are available on most PSL and international cricket fixtures as well as major football matches.
CT99 Mobile App

Visit the Download page and follow the instructions for your device. The CT99 app is available for both Android and iOS. On Android, you may need to allow installation from unknown sources in your device settings as the APK is distributed directly rather than through the Play Store. The full installation guide with screenshots is available on the download page.

Yes, the CT99 app is completely free to download and install. There are no subscription fees or download charges. All you need is an active CT99 account, a compatible Android or iOS device and a stable internet connection — mobile data or Wi-Fi both work fine.

On Android, the most common reason for installation failure is that "Install from unknown sources" is not enabled for your browser or file manager. Go to Settings → Apps → your browser → Advanced → Install unknown apps and enable it. Also ensure you have at least 100MB of free storage space. If the problem persists after following these steps, download the APK again from the Download page as the file may have been corrupted during the initial download.
Responsible Gaming

Log in and go to the Responsible Gaming section of your account settings. From there you can set daily, weekly or monthly deposit limits in PKR. Once a limit is set, it takes effect immediately and cannot be increased instantly — there is a cooling period before any increase becomes active, giving you time to reconsider. Lowering a limit takes effect right away. Visit the Responsible Gaming page for the full details.

Yes. CT99 offers session time reminders and self-exclusion options. A self-exclusion temporarily or permanently blocks access to your account for a period you choose. During a self-exclusion period, you will not be able to log in, deposit or place bets. This tool is designed for players who feel they need a break and want a firm barrier in place. Contact live chat support or use the account settings to set up a self-exclusion.

If you feel that gaming is taking up too much of your time, money or mental energy, take it seriously. Set strict deposit and session limits immediately, take a self-exclusion break and speak to someone you trust. CT99 is meant to be an enjoyable activity — if it stops feeling that way, step back. You can read more about managing your gaming habits on our Responsible Gaming page. Remember: only play with money you can comfortably afford to lose, and never chase losses.
Still Need Help?

Our support team is online 24/7. If your question is not covered here, log in and use the live chat button in your account dashboard to get a fast answer.

Log In to Chat
18+ Only. CT99 is strictly for adults. Please game responsibly and only spend what you can comfortably afford.
Why Pakistan Players Choose CT99

Fast, familiar and built around the way Pakistani players actually play

JazzCash & Easypaisa Deposits

Top up your CT99 balance instantly in PKR using JazzCash or Easypaisa — the two most widely used mobile wallets in Pakistan. No bank account required, no currency conversion, no waiting. Funds hit your account within seconds so you never miss a live PSL betting opportunity.

PSL & T20 Cricket Betting

CT99's sportsbook is built for cricket fans. Bet on every PSL fixture, international T20, ODI and Test match with live in-play markets that update ball by ball. Odds are competitive and markets cover everything from match winner to top batsman and over-by-over runs.

500+ Games in One Lobby

Slots, Fish Games, Live Casino tables, Crash Games and more — all accessible from the Game Lobby in a single tap. New titles are added weekly so there is always something fresh to explore, whether you play for five minutes or five hours.

Regular PKR Bonuses & Offers

From welcome bonuses on your first deposit to reload offers, PSL season promotions and Eid specials — CT99 keeps active players rewarded throughout the year. Check the Promotions page regularly so you never miss a live offer tied to your favourite sport or game.

Secure & Encrypted Platform

Every CT99 session is protected by 256-bit SSL encryption — the same standard used by major banks. Your PKR balance, personal details and transaction history are never exposed. Mobile verification on new device logins and automatic session timeouts add extra layers of protection to your account.

24/7 Live Chat Support

Stuck on a deposit, withdrawal query or bonus question? CT99's support team is available around the clock via live chat inside your account dashboard. Most queries are resolved within minutes — no email queues, no hold music, just quick answers from a team that knows the platform inside out.

About CT99 — Everything You Should Know

CT99 is an online gaming platform built specifically for Pakistan. Every part of the experience — from the payment methods to the sports coverage to the bonus structure — is designed around how Pakistani players actually use online gaming platforms. If you have landed on this FAQ page, chances are you are either new to CT99 and want to understand how things work, or you are an existing player looking for a quick answer. Either way, this section covers the broader picture.

Getting Started on CT99

Setting up a CT99 account takes no longer than two minutes. You need a Pakistani mobile number, a username of your choice and a password. There are no lengthy forms, no complicated verification steps at registration and no waiting periods. Once your account is active, you can make your first PKR deposit immediately and start playing. The welcome bonus — displayed on the Promotions page — is applied automatically on your first qualifying deposit, so there is nothing extra to claim.

If you are unsure which game to try first, the Game Lobby gives you a full overview of everything available. You can filter by category — Slots, Fish Games, Live Casino, Crash Games — and sort by popularity or newest additions. Most games also have a demo or preview mode so you can get a feel for them before committing real PKR.

Deposits & Withdrawals in PKR

CT99 is fully localised for Pakistan when it comes to payments. JazzCash and Easypaisa are the fastest options for both deposits and withdrawals — transactions typically complete within minutes. Raast transfers and bank account transfers are also supported for players who prefer those channels. All balances, deposits and payouts are in Pakistani Rupees. There is no currency conversion involved at any stage.

For withdrawals, CT99 processes requests promptly. JazzCash and Easypaisa withdrawals usually arrive within minutes during normal hours. Bank transfers can take one to two business days. If a withdrawal takes longer than the stated processing time, live chat support can investigate immediately using your transaction reference number.

Pro tip: Always withdraw to the same payment method you used to deposit. This is the most straightforward route and avoids any additional verification steps.

Cricket Betting on CT99

For Pakistani cricket fans, CT99's sportsbook is one of the most appealing parts of the platform. PSL fixtures are covered comprehensively — every match has pre-match markets open days in advance, and live in-play betting is available from the first ball. T20 internationals involving Pakistan, bilateral series and major ICC tournaments are all covered.

Beyond match winner bets, the sportsbook offers markets on top batsman, top wicket-taker, method of dismissal, number of boundaries, partnership runs and much more. In-play odds shift in real time based on the live score so you can react to events as they happen — a dropped catch, a powerplay collapse or an unexpected tail-end partnership can all create sharp betting moments if you are watching closely.

Football, esports and other popular sports are also available on the Bet page for players who want variety beyond cricket.

The CT99 Mobile App

The majority of CT99 players in Pakistan access the platform from their smartphones. The dedicated CT99 app — available from the Download page — is optimised for exactly this. It is lighter than the browser version, loads faster on mobile data connections and supports fingerprint and face unlock for quicker logins. Push notifications keep you updated on new promotions, bonus offers and live PSL betting markets without needing to log in just to check.

The app works on both Android and iOS. Android installation requires a brief one-time settings change to allow APK installs from outside the Play Store — the full step-by-step guide is on the download page. iOS installation is straightforward and follows the standard process.

Responsible Gaming at CT99

CT99 is a platform for adult entertainment and we take responsible gaming seriously. The platform provides practical tools to help you stay in control: deposit limits (daily, weekly, monthly), session time reminders and self-exclusion options that temporarily or permanently restrict access to your account. These are available in your account settings after logging in.

A few habits that make a real difference: set a gaming budget before you start and stick to it, take regular breaks, never chase losses and avoid playing when you are tired or stressed. Gaming should be enjoyable — the moment it starts feeling like an obligation or a stress reliever rather than entertainment, take a step back. Our Responsible Gaming page has more detailed guidance and resources.

Remember: CT99 is strictly 18+. Only play with money you can afford to lose. If gaming is affecting your finances, relationships or mental wellbeing, use the self-exclusion tools in your account settings or speak to someone you trust.
Popular Games on CT99

Top Categories

Supported Payment Methods

  • JazzCash — instant mobile wallet
  • Easypaisa — instant mobile wallet
  • Raast — instant bank transfer
  • Bank Transfer — 1–2 business days
  • Debit / Credit Cards
  • Mobile Wallets

All transactions settled in PKR. No conversion fees.

New here? Registration is free and takes under two minutes. Your welcome bonus is applied automatically on your first PKR deposit.
Ready to Play? Join CT99 Today

Got the answers you needed? Now it's time to put them into action. Register a free CT99 account, make your first PKR deposit via JazzCash or Easypaisa, claim your welcome bonus and dive into Pakistan's most complete online gaming platform.

18+ only  ·  Play responsibly  ·  PKR accounts  ·  JazzCash, Easypaisa & Raast supported